Last updated: 11 November 2026
1. Who you are dealing with
FormulaSurge is an independent Excel practice run by Jigar Savani from Surat, India. Each engagement is governed by its written proposal. Where the proposal and these terms differ, the proposal wins. Nothing on this website is a binding offer until a proposal is accepted in writing.
2. Proposal and Definition of Done
Before any build work starts you receive a written proposal with the scope, the fixed price, the timeline and a Definition of Done - the checklist that defines “finished”. Work starts when you accept the proposal in writing (email or WhatsApp is enough) and the first payment is received.
3. Scoping Sprint
The Scoping Sprint is paid in full before it starts and delivers a diagnosis, a fixed-price proposal and a Definition of Done within 2 working days of receiving your files. If you accept the resulting proposal within 30 days, the full Sprint fee is deducted from the build price. Once the Sprint documents are delivered, the fee is not refundable; you keep the documents either way.
4. Prices and payment
- Prices are fixed in writing. Fixed price in writing. Scope is negotiable; the price for an agreed scope is not.
- Payment schedule: 50% to start, 50% on handover, unless the proposal says otherwise.
- Accepted payment methods: Bank transfer (international wire outside India) or UPI. No other payment methods are accepted.
- Invoices are issued in the currency agreed in the proposal. For international transfers, each side pays its own bank's charges.
- The workbook is handed over in full once the final payment is received.
5. Working draft guarantee
You will see a working draft within five working days of the first payment. If you do not, you may cancel and the first payment is refunded in full.
6. Reviews and changes
- Each build includes review rounds: Quick fix 1, Standard build 2, Complex engagement 3. A review round is one consolidated list of feedback on a delivered version.
- Anything that does not meet the Definition of Done is fixed at no charge, at any stage.
- Requests outside the agreed scope (a new data source, extra tabs, a new entity) are quoted separately and only done after you approve the quote.
7. Warranty and Care Plan
For 30 days after handover, any defect against the Definition of Done is fixed free and questions are answered within one working day. After that, the optional Care Plan covers up to 3 small change requests per month. It is billed monthly in advance, can be cancelled at any time before the next month starts, and unused requests do not carry over.
8. Cancellation
You may stop a build at any time by writing to us. You pay for the work completed up to that point, which never exceeds the payments already made, and you receive the work in its current state.
9. Ownership
Once the final payment is received, you own the delivered workbooks, Power Query steps, formulas and unprotected VBA code outright, and may change or reuse them freely. FormulaSurge may reuse general techniques, but never your data or anything that identifies your business.
10. Confidentiality
A mutual NDA can be signed before any file is shared. Whether or not one is signed, your files and data are used only to deliver your project, are never shared with anyone, and are deleted when the engagement ends (or earlier on request).
11. Liability
Workbooks are built and checked carefully, but you remain responsible for business decisions made using them. Total liability for any engagement is limited to the fees paid for that engagement. Content on this website and blog is general information, not tailored professional advice.
12. Website content
The content, branding and images on this site belong to FormulaSurge. Sample projects on this site use invented data and are not past client results. Excel is a trademark of Microsoft Corporation; FormulaSurge is an independent practice and is not affiliated with Microsoft.
13. Referral reward
If you introduce a business that goes on to pay for a build, you receive 10% of the build fee it actually pays (excluding any refunds), after the referred client's final payment. It is paid by bank transfer (international wire outside india) or upi.
- The business you introduce must be new to me (not a current or past client, and not already in touch with me).
- They must agree to be contacted before you send their details.
- The reward is a share of the build fee they pay. A Scoping Sprint on its own doesn't count, but its fee is part of the build once they go ahead.
- One reward per referred business. You can't refer yourself or your own company.
- Paid within 7 days of their final payment, to the bank account or UPI ID you give me.
You are responsible for any tax due on the reward in your country. The reward may be withheld if the introduction was made without the business's consent.
14. Governing law
These terms and every engagement are governed by the laws of India. Any dispute that cannot be settled by discussion is subject to the courts of Surat, Gujarat.
Contact
Questions about these terms? Email info@formulasurge.online or message us on WhatsApp.